How Generative AI is reshaping the People Experience

Generative AI, known for its ability to create, understand and evolve, is introducing an innovative and transformative way for people to experience the world better. Beyond being a technological advancement, Generative AI is redefining data interaction, content generation, and customer engagement in the workplace.

 

We had an insightful discussion with thought leaders in Finance, HR, and Tech on how companies can stay ahead of the competition with artificial intelligence. Employees, too, are not let out, as they can become more confident in their abilities, which can create fresh opportunities for growth.

How has Generative AI changed the People Experience?

Generative AI has birthed transformative changes in people's experience, boosting productivity and efficiency in different facets of life.

1.    Solving complex work faster

Generative AI is great at solving complex tasks, speeding up time-consuming and challenging work processes. Thereby, humans will be able to get more work done without spending much time if done manually.

2.    Personalised training programs

When it comes to custom-made training programs, Generative AI is a game-changer. Artificial Intelligence can be used to evaluate an individual’s strengths, weaknesses, and learning style to provide the best experience.

3.    Accelerating HR Tasks

Generative AI helps HR professionals perform various processes, thereby reducing administrative burdens. For example, HR professionals can leverage artificial intelligence to screen candidates’ resumes without going through them manually. This allows them to focus on strategic roles like interviewing, onboarding, talent development, etc.

4.    Increases ROI on Tactical Tasks

You can use Generative AI to handle monotonous and repetitive tasks while you focus on other strategic activities. This helps to reduce the occurrence of risks and increases the return on investment for these recurrent and tactical tasks.

Challenges that Generative AI is bringing to People in our generation

While Generative AI continues to evolve, its influence in the workplace becomes more profound. Organizations need to be aware of some of the associated challenges so that they can be properly navigated.

1.    Adoption

Adoption is a noteworthy challenge regarding Generative AI and the workplace. While its integration can solve problems in an organization, some stakeholders might be resistant to change. This shift might be difficult to achieve, especially if they are used to traditional methods and workflows.

2.    Widening of skills gap

While Generative AI offers several opportunities, disparities are created in expertise and skills, which has its consequences. There is likely to be a growing demand for people with specific AI-related skills, thereby creating a gap between the skilled and non-skilled. Hence, some roles are likely to become obsolete because those individuals lack the needed skills to transition to new roles.

3.    More focus on the hype

The hype surrounding artificial intelligence can cause unrealistic expectations. This is because some people expect AI to instantly solve some problems instead of allotting time for development and implementation. The excessive focus on the hype can cause the misallocation of resources into AI projects without gaining clarity about the potential benefits and risks.

4.    Over-reliance/Lack of collaborative skills

One of the challenges that Generative AI brings to our generation is the lack of a collaborative mindset, which leads to over-reliance. People are likely to over-rely on automation because Generative AI can automate different tasks, reducing the need for human intervention. Even though this improves efficiency, individuals will find it challenging to collaborate with others for problem-solving.

5.    Fear of lacking technical skills

To leverage Generative AI effectively, it is important to have technical skills. The fear of not having these skills can create a gap between the proficient ones and those who don’t have them. Those without the technical skills may fear job loss or displacement, especially if they see AI as a livelihood threat.

Growth Opportunities with Generative AI

Generative AI has a remarkable ability to assist businesses in various aspects of their operations, allowing them to focus on exploring other growth prospects.

1.    Saves time and efforts

Generative AI helps organizations save time by streamlining their operations and automating various processes. For instance, Generative AI can swiftly generate images, texts and videos, reducing the need for manual input.

2.    Can suggest the next step in your career

It is interesting to note that Generative AI, alongside Predictive AI, can suggest the next steps in your career. Predictive AI uses data patterns to predict outcomes and anticipate future possibilities in your career. Generative AI helps in handling tasks that can give you a leap in your career. Some of these tasks may include personal branding, cover letter and resume generation, blog posts and articles in your career industry, etc.

3.    Accessibility can be a game-changer

When more people have access to Generative AI tools, it boosts their productivity because they will be able to perform various tasks efficiently. Simple accessibility features can also make AI tools more user-friendly for everyone, irrespective of their abilities or technical experience.

4.    3Cs- Communication, Collaboration and Clarity

Generative AI improves communication by providing concise and clear content. It helps with language translation and personalizes messages to enhance engagement. It helps with collaboration via the creation of collaborative content and automates various tasks, providing more time to focus on more strategic and complex work.

 

It ensures clarity by helping to analyze or summarize documents, which might take hours to complete when done manually. Generative AI also generates clear visual content and powers virtual assistants and chatbots, among other functions.

Conclusion

Generative AI has displayed its transformative potential across various fields, and as it continues to advance, it promises more remarkable possibilities. From changing the way organizations work, Generative AI can shape our future in unimaginable ways that have the prospects to be groundbreaking. Rather than shy away from its usage, it is best to embrace it and seek ways to collaborate effectively to maximize its potential.

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